54: Surprise Platter
How to automate boring, repetitive tasks to improve hotel employee happiness
How our guests feel about the future of hotels
How to AI, mocktails, and fine dining will play out this year
How to build software value into a service business
How to entertain in a post-pandemic world
How what you want to be when you're little impacts adulthood
How to zig when everyone else is zagging
How to write your own impactful third act
How to create a new category of food
How scary work stories aren't always about a bad boss
How to turn your passion for home into a profitable conference
How to stay open-minded in a very traditional business
How to automate boring, repetitive tasks to improve hotel employee happiness
How when I roll 20 deep, it's always drama in the club