138: Boxed Bellman Excreta
How to stop the shift show with hourly employees with Scott Greenberg, former Edible Arrangements owner and author of Stop the Shift Show: Turn Your Struggling Hourly Workers into a Top-Performing Team. Susan and Scott talk about what's still wrong with dining out and hard vs. soft needs.
135: Giant Pink Eraser
How to handle a tight labor market with Brian Miller, CEO of Patrice & Associates.